Perfect Teller is the HUCU online banking access! Perfect Teller is available 24 hours a day, 7 days a week, 365 days a year from any computer!
- FREE SERVICE!
- Balance Information
- Transaction History
- Pending ATM/Debit Transactions show in account history for 48 hours from time of purchase if they did not clear immediately
- Transfer money between accounts and other member accounts (if you would like to transfer between different account number, let us know so we can validate these for extra security!)
- Downloadable transaction history
- FREE Check Images
- Access to our FREE HUCU Online Bill Pay
- Enrollment for E-Sign, Electronic Statements
Want to access the older NON-FLASH Version of PT? Click HERE
- Credit Union ID for ptApp is: 6276762767
FAQ's about Perfect Teller Online Banking:
How do I sign up?
- Click on LOGIN
- Enter your account number
- When you try to put a password in, it will recognize that you are a new user and will direct you to authorize your account
- Enter your phone number to receive text or voice call authorization, and select REQUEST PIN (If authorization fails, Contact Us to make sure we have your correct phone number on file)
- Enter the PIN you receive to authorize the device for one-time or permanent use and hit OK
- Validate your ID by answering the questions that appear
- Create a password that meets all the requirements
- Enter your email address
- Decide if you want electronic statements (automatically selected)
- Review the disclosure (and click the box)
- Click ENROLL
- You will receive an enrollment confirmation screen, and be directed to login
- Enter your account number and password, then press LOGIN
What if I forgot my password?
- Click on LOGIN
- Enter your account number
- Select FORGOT PASSWORD
- Enter your phone number for a text or voice call to get an authorization PIN
- Enter PIN received and hit OK
- Create new password that meets all the requirements
- You will then get a confirmation message, and be directed to login
- Enter your account number and new password, then press LOGIN
What if my phone number is not updated on my account?
What is the direct link?
https://ptapp.pt4web.com/62767
How do I install Perfect Teller?
You now just go to the link in Safari, Chrome, Firefox, Edge.... whatever your browser, just follow the link. It is fully mobile conversion friendly!
How do I transfer money?
- Go to Login
- Enter your account number and password, then press LOGIN
- Select MENU (Top left corner)
- Select TRANSFER MONEY
- A new screen will appear with a from side (SOURCE ACCOUNT) and a to (DESTINATION ACCOUNT) side
- On the left side (SOURCE ACCOUNT), click drop down menu to pick FROM account
- On the right side (DESTINATION ACCOUNT), click drop down menu to pick TO account
- Enter the dollar amount
- Select TRANSFER
- You will receive a confirmation page, and the transfer is complete
If you are transferring to a different member click the yellow OTHER button
- You will enter your phone number and select to receive a text of phone call for your authorization pin
- Enter your PIN
- Enter other member account number
- Enter their account password or SSN for their PIN
If you are transferring to a different account number, that you have authorized on your account, click the box INCLUDE MY SUB ACCOUNTS. They will
appear in the drop-down options.
- To authorize a new sub account to transfer to and from please contact us.
How do I pay my HUCU loan?
If you are paying your HUCU Loan from your HUCU account:
- Go to LOGIN
- Enter your account number and password, then press LOGIN
- Select MENU (Top left corner)
- Select TRANSFER MONEY
- A new screen will appear with a from side (SOURCE ACCOUNT) and a to (DESTINATION ACCOUNT) side
- On the left side (SOURCE ACCOUNT), click drop down menu and pick FROM account
- On the right side (DESTINATION ACCOUNT), click drop down menu to pick TO account. The TO account will show your loan as an option
- Enter the dollar amount
- Select TRANSFER
- You will receive a confirmation page, and the payment is complete
If you are paying an HUCU Loan with a different bank account
If you want to use your HUCU account to pay a loan with a different financial institution, company, or directly send funds to someone:
- Go to LOGIN
- Enter your account number and password, then press LOGIN
- Select MENU (top left corner)
- Select BILL PAY iPAY
- Press CONTINUE
- You will then be directed to the HUCU Online Bill Payment Platform through iPay
Please note, a checking account is required to use this FREE feature. Contact us if you need a checking account setup today (and to start seeing the benefits IMMEDIATELY)
How do I access Bill Pay?
- Go to LOGIN
- Enter your account number and password, then press LOGIN
- Select MENU (top left corner)
- Select BILL PAY iPAY
- Press CONTINUE
- You will then be directed to the HUCU Online Bill Payment Platform through iPay
Please note, a checking account is required to use this FREE feature. Contact us if you need a checking account setup today (and to start seeing the benefits IMMEDIATELY
How do I pull a copy of my statements?
- Go to LOGIN
- Enter your account number and password, then press LOGIN
- Select MENU (top left corner)
- Select STATEMENTS
- A scroll option in the middle of the screen will appear showing the Month and Year of each Statement
- Click or Tap on the one you want
- Click GET STATEMENT
- The statement will pull up on screen for you to review or print
How do I review transactions?
- Go to LOGIN
- Enter your account number and password, then press LOGIN
- Click or Tap on the account type you want to review (such as REGULAR-SAVINGS or DRAFT-ACCOUNT)
- Select SHOW HISTORY
- The most recent history will appear on screen, including pending transactions
You can search for specific items. Pull up the account history and click SEARCH above the history to look for what you need.
Please note: A pending transaction is a purchase or bill payment that has not cleared your account yet. The transaction was authorized but it has not completed posting. You will see Anticipated Balance underneath a transaction that has not cleared yet. This will allow you to know your account balance once the item has cleared.
Have questions or problems?
Please contact us today!
