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Member Service Representative

Indianapolis

Responsibilities:

  • Member assistance by phone, in person, and by email
  • Perform routine banking tasks, including making deposits, withdrawals, transfers, and cash advances, receiving loan payments, and cashing checks
  • Answering phone calls
  • Maintain and balance a cash drawer on a daily basis
  • Promote strong member interactions
  • Comply and stay up-to-date with applicable laws and regulations
  • Open and close a variety of types of accounts, process address changes, filing, and maintenance on debit cards
  • Promote strong customer and client interactions, build relationships and participate in cross-selling, and offer new products and features
  • Demonstrate good risk management decisions, including displaying solid knowledge of guidelines for fraud prevention
  • Actively contribute to the credit union

Qualifications:

  • Must be 18 years old
  • Valid Driver’s License and Reliable Transportation Required
  • Must be able to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
  • Demonstrated ability to use a calculator and a computer
  • Ability to use Microsoft Office products
  • Cash handling, customer service, and/or sales experience preferred but not required
  • Ability to stand, bend, and lift for periods of time

Benefits:

  • 401(k)
  • Dental Insurance
  • Health Insurance
  • Paid Time Off (PTO)
  • Vision Insurance
  • Pension

Experience Level:

  • No Experience Needed

Physical Setting:

  • In- Person Office

Schedule:

  • Day Shift
  • Monday to Friday

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1828 N Meridian Street, Suite 102
(IBEW Local 481)
Indianapolis, IN 46202
Hours: M-F 10 am - 4:30 pm

225 South East Street, Suite 270
(Indiana Farm Bureau Insurance) 
Indianapolis, IN 46202
Hours: Tues-Thurs 9 am-1 pm

2828 E 45th Street
(SMW Local 20)
Indianapolis, IN 46205
Hours: M-F 10 am - 4:30 pm

Phone: 317-923-4747
Fax: 317-923-4830
Email: credit.union@hoosierunitedcu.com

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